Recent advances in artificial intelligence have not failed to attract the attention of businesses, and for good reason: solutions that involve artificial intelligence (or AI) make it possible to analyze data faster than ever and automate most repetitive tasks. This time saving is not the only attraction of AI. Let’s discover the concrete advantages that artificial intelligence can bring to the professional world.
Artificial intelligence, a complex entity
The particularity of artificial intelligence is that it has the ability to adapt to a given situation. Inspired by the human brain and its network of neurons, artificial intelligence is a system that is indeed capable of imitating its functioning. Thus, it is able to interpret and analyze data, but also to adapt to what is asked of it.
AI is based in part on machine learning, which is a technique that encourages machines to learn through the data they have access to. It is also based on deep learning, that is to say an ability to autonomously create logical connections from information, like human neural networks.
Artificial intelligence is used in a variety of situations, including solving problems, completing complicated tasks, analyzing information, recognizing voice, and much more. It is also used in many professional fields. In finance, for example, it is one’s ability to analyze data that is appreciated; in the logistics sector, it is used to optimize inventory management; or, in marketing, AI makes it possible to personalize advertising campaigns.
However, despite the solutions that this technology provides, ethical questions concern researchers, particularly in terms of privacy protection and systemic bias. These debates are still ongoing, but it is still possible to use software solutions based on so-called “weak” artificial intelligence (also called narrow AI) in the world of work.
The integration of artificial intelligence in the world of work
Artificial intelligence exists in the form of dialog software, visual or voice recognition programs, but also data analysis or decision-making programs.
If you’ve ever interacted with online customer service, you may have encountered a chatbot, an artificial intelligence designed to solve customer problems. This is a method that is increasingly widespread, because the conversational agent can be permanently connected in order to quickly satisfy customers, at any time.
Another common example is in the automotive sector. In fact, the most recent vehicles offer their owners artificial vision. These are applications that make it possible to understand the user’s environment and analyze it to warn them of danger. Most electric cars are equipped with it and warn the driver when a pedestrian is too close to the car, or when it deviates from its path.
The list of sectors that integrate artificial intelligence is long, because when used correctly, it allows efficient and accelerated management of processes. Let’s see the concrete benefits that AI can bring to the world of work.
Added value of AI: why use artificial intelligence at work?
Concretely, AI can be used to improve the productivity of a company. It frees employees’ time from time-consuming, unfulfilling tasks. It is thus possible to automate certain common office work processes, in order to concentrate on more rewarding mandates or requiring more thought. It is a tool that can be used to automate, for example, normally tedious administrative processes.
But it is also a good idea to integrate AI into companies that need to analyze large quantities of data in order to make informed decisions. In the medical field, for example, health professionals can rely on artificial intelligence to establish cause and effect links between diagnoses, treatments, and the results obtained at the patient level. This is also a valuable opportunity to support health research.
In sales, it is possible to use the analysis and prediction capacity of artificial intelligence solutions to manage stocks and ensure good store supplies.
Finally, in the IT field, artificial intelligence is, among other things, integrated into the protection systems of IT assets. It makes it possible, for example, to quickly detect threats and prevent cyberattacks.
How can an SME take advantage of artificial intelligence?
Many applications of AI in SMEs are therefore possible and can even boost their activity. It’s a good way to support the work of your employees, optimize processes and improve the overall productivity of the company. If you want to turn to this solution, the first step is to determine which of your needs AI can provide a solution to. Our IT support experts can help you; do not hesitate to contact them to find out more.