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Accepter
50 years

50 years

of experience

OUR PRIMARY OBJECTIVE

TO HELP SMES ACHIEVE THEIR BUSINESS OBJECTIVES.

We provide SMEs with our technical expertise in technology, business processes and management. We want to inform and advise you on information technology according to your needs, expectations and requests.

Our professionalism and attentive customer service have helped build our reputation as a trusted company. Over the years, we have developed extensive expertise in these areas, which allows us to identify the specific needs of our clients.

Through listening, communication and honesty, we have built transparent and honest business relationships with our clients.

OUR MISSION

To help small and medium-sized businesses with 50 or fewer workstations manage their IT so that they can focus on their growth rather than on technology issues.

OUR VALUES

THE Basis ON WHICH OUR COMPANY RELIES TO STAND OUT AND BE WORTHY OF YOUR TRUST!

Innovation :

We believe in change, adaptation and creativity in a constantly evolving market. We come up with new and creative solutions to simplify our clients' lives. We accept mistakes as part of our development process and we move forward always looking to the future.

Passion :

Our focus on customer satisfaction motivates us to put a strong intensity into our work and to excel when challenged. Underlying this passion is strong integrity and consistent professionalism.

CUSTOMER SUCCESS :

We make every strategic decision and measure every internal result by the impact we have on our clients' success. They are our compass to business success.

Collaboration :

We achieve success through common goals, singular actions, structured consistency and mutual support. Alone we go fast, but together we go far!

RESPONSIBILITY :

We are the creators of our future. To achieve our goals and succeed, we do what we say and what we have to do. We leave the excuses to those who believe in the status quo! At DMIB, everyone is involved in the success of our clients, our employees and the company.
1971
THE BEGINNINGS 1971

THE BEGINNINGS

In 1971, Jean-Guy Grégoire decided to start his own company. The creation of "Dactylographe Métropole Inc. allowed entrepreneurs in the region to acquire office equipment. He specializes in the repair of typewriters and fax machines.

THE BEGINNINGS
1976
1976

THE LASER

In 1976, the IB 3800 printing system was the first high-speed laser printer. It operated at 100 prints per minute and combined laser technology with electrophotography.

1980
1980

THE PROGRESS

In the 1980s, the first PCs appeared on the market. The computer was now being used in businesses and homes. The gradual integration of this new market is part of the company's evolution. The Intel 8088, the Commodore 64 or the Apple Macintosh are all the rage as innovations! At the end of this period, the inkjet printer was invented and entered the market. It was very popular and available to individuals for a price of $1000. During this decade, most companies will have at least one printer in their office.

1990
1990

THE PIONEER

The rapid technological progress of the 1990s was marked by the preparation for the year 2000; the 6-digits dates format containing 00, which were to be interpreted as 1900, had to be corrected. In addition, the Internet opened a new chapter in computing. Throughout this decade, the company accompanied its clients through all these changes while improving its skills.

1998
1998

MITCHELL INTERNATIONAL

In 1998, the company announces a partnership with Mitchell International. DMIB became the dealer for the province of Quebec. From this point on, we open a niche that allows us to help body shops by offering them a suite of interrelated software to efficiently manage their business from repair planning to invoicing and accounting.

2000
2000

CLOUD

The year 2000 is marked by the arrival of operating systems and the era of smartphones. A new pivot in computing towards a cloud environment is introduced. Printers were equipped with Bluetooth and infrared capabilities. Throughout these years, the company maintains its original speciality and puts forward its computer services. It also adds a new niche by developing software for body shops to meet their specific needs.

2005
2005

MICHEL GRÉGOIRE

In 2005, Michel Grégoire takes over the company by acquiring it.

2012
2012

MARC MALLETTE

In 2012, Marc Mallette became co-owner and partner of Michel Grégoire.

Always attentive to our clients' needs, we create two software programs in 2012 to help body shops with a replacement vehicle loan management software and a data transfer software.

2020
2020

RPM

In 2020, we are releasing RPM software which is a customizable tool for body shops that integrates with RepairCenter and allows them to effectively manage their productivity thus increasing their profitability.

TODAY

Today, we help small and medium-sized businesses with 50 or fewer workstations manage their IT so they can focus on growth rather than technology issues. We offer a complete service for all technology, business and management needs. We continue to offer with our experienced team of representatives, trainers and technical assistants software solutions specific to the needs of Quebec body shops.

President and Software Development Manager

Michel Grégoire

General Manager

Marc Mallette

Assistant Manager

Emilie Fisher

Dealership Mitchell Manager, Territory province of Quebec

Florence Sanson

About Us